Eltham Leisure Centre

Be aware that you cannot use the warm water pool whenever you want. The Aqua/rehab classes use most of the pool area. They could divide the pool into two sections easily using the red ropes, one could be used for public one and one for the classes. But they refused to do so. Their answer was almost “go somewhere else if you don’t like this facility”. This means you have to check their calendar. This is not fair as when you pay for a service you should be able to use it during its opening period. In addition, the pool is too dirty. I got skin infection two times. This doesn’t surprise me as many people come into the pool with regular cloths, not the swimming ones, without taking a shower. As an example, on most of Sunday afternoons, some people come into the pool after playing basketball in the centre’s court with basketball cloths. You feel that they are washing themselves in the pool!!! None of the staff ask them to follow the pool rules. To Kathryn’s response: The facilities “must” be available for “public” in its working hours. I didn’t pay to use the facilities ”sometimes”. I was not the only unsatisfied customer, FYI. There were more than 20 people packed in a small area of the pool, the too shallow section, waiting for the 2 hour aqua class to be finished. This is not a surprise for me that I don’t see the same faces for a long time. People are not trees, they can find better service somewhere else. You can easily divide the pool into two sections, one for the classes and activities and one for the public use using a rope as a divider. Like what you do for the swimming lessons. This is done in almost all of other similar facilities. Hope this is not difficult to understand. However, I cannot see any willing to keep “all” of the customers happy by following a simple rule.Regarding the hygienic issues, you don’t need me. You just need to check the pools regularly to see the problems. Finally, my only intention is to make the new proposed customer aware of what is going in this place. The current ones are fully aware and as I have spoken to many of them, they are agreed with me.

We usually go to Watermarc but decided to come to ELC thinking we might get a pool membership closer to home. My partner and I tried the warm water pool/spa. The pool was fine, a little chilly after half an hour but I noticed a lot of scum/body grease collecting around the water level of the pool. Also, everything is white, tiles, walls, roof. The kids pool looks so sad :(

Pros & con. Three indoor pools. The lap pool is 28⁰5, the kids pool is 32⁰ and the warm water pool is a wonderful 33⁰ and is big enough for laps. It's mostly people paddling around though. There's also a strong waterfall in the kids pool which is great for a shoulder massage. They provide a hairdryer in the main bathroom and several change rooms for families. The Aqua class is SO LOUD! The instructor is belting rock music to a group of white hairs first thing in the morning. I chatted with them afterwards. They love the social element and the class, but they find the volume pretty stressful. They started comparing the earplugs they all use to try to block it out. The volume takes over the entire centre, including the kids pool. Weird for a fitness instructor to not be able to 'read the room'. $9 for full access to the three pools, saunas and spas. Free parking and loads of it. All the walls are glass with eucalyptus trees all around it. It's really beautiful. The sun streams into the warm pool in the morning

For the pas 2 years every Monday from 2pm the warm watter pool was great, coming with my disabled client ( autistic who has a very strict routine). But for the past 6 weeks the time we are coming has become unpleasant. The watter aerobics has been sooo loud the teacher not very nice to anyone trying to enjoy the pool. ( telling that they are loud... ) it was such a joke, grown-up adults told of like kids. Today one of the usuals wanted to stand in the deeper end of the pool and got told off. He wasnt interupting or being in the way of anyone. We all pay to use the facilities. Very desapointing. Mondays 2 pm stay away from the pools especialy if you have a rehab program to do in the warm watter pool, and if you are sensitive to loud noise.